We want you to be completely satisfied with your purchase. If you are not, you may request a refund within 7 days of delivery. To be eligible, items must be unused, in their original condition, and in original packaging. Proof of purchase is required. Refunds will be issued to the original method of payment once the item has been received and inspected. Shipping costs are non-refundable unless the item is defective or incorrect.

Orders are processed within [1–3 business days] of purchase. Once shipped, delivery times vary based on location and selected shipping method. You will receive a confirmation email with tracking information once your order has been dispatched.

Shipping rates are calculated at checkout unless otherwise stated. Please ensure all shipping details are accurate at the time of purchase, as we are not responsible for delays or lost packages due to incorrect information.

We are not responsible for shipping delays caused by carriers, weather, or other circumstances beyond our control. If your order arrives damaged or is lost in transit, please contact us at rinkzoni@gmail.com and we will assist in resolving the issue.